Implementing CAP - Phase Four

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In this phase your practice will pilot the new work flow and staff roles and responsibilities you developed in Phase 2, reflect on pilot experience, improve and finalize the new process for delivering contraceptive services and then seek to spread practices more broadly by implementing these key actions:

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 Use performance metrics to continuously improve

 Room Study Tool 
 Room Study Tool Instructions 
 Patient Experience Survey: English version - Spanish version

 Build staff competency and comfort through
 mentoring, observation, coaching and feedback

 Contraceptive Counseling Observation Tool
 Clinician Mentoring Toolkit