Resource Center

The CAP Resource Center offers web-based tools, job-aids, and resources designed to support healthcare leadership and improvement teams in planning for CAP implementation. 

Leadership & Structured Improvement Process

Icon Key drivers modelKey Drivers Model
The key driver diagram shows the primary and secondary system drivers of contraceptive access. This resource provides a visual road map and concrete action items for improvement efforts to ensure that comprehensive contraceptive care is integrated into the healthcare delivery system. The CAP resource center is organized by the primary drivers.

Implementation model icon v2CAP Strategy: Implementation & Program Model
A graphical depiction detailing the CAP 5 phases of implementation alongside the key components of the program model. Effectively implementing each of the 5 phases will ensure the health care system is able to create and sustain the program model. Together, this will lead to an increase in women’s access to and use of effective contraception, including LARC methods.

Icon OrganizingOrganizing for Change Checklist
This tool assists leadership in setting a vision for the change they want to see, building will and staff buy-in for change, developing staff capability to implement change, and utilizing existing resources in new ways

CAP Change Leadership IconChange Leadership Worksheet & Factsheet
This worksheet helps health center staff identify members of the change leadership structure, ensuring active participation of leaders and champions from all staff levels

Performance Measures Guidance DocPerformance Measures Guidance Document
This document provides guidance to health centers in collecting, reporting, monitoring and reviewing a set of data and information to describe current practice and improvements in practice associated with changes made to health care delivery systems and processes

Organizational Assessments 
These tools were designed to assist health care agencies examine their current organizational capacity to provide contraceptive services

Network Level Org Assessment Icon1. Network Level 
This assessment reviews key components at the network-level that impact the provision of contraceptive care

Select Service Org Assessment Icon2. Select Service Site

This tool reviews key components in delivering contraceptive services at each implementing service site

Client Characteristics Worksheet Icon3. Client Characteristics Worksheet

Tool to collect information about client demographics and current utilization of contraception

Sample Patient Data Worksheet Icon4. Sample Patient Data Worksheet

This worksheet allows health centers to capture current level of contraceptive care provided to a sample of patients


staff structure skill worksheet5. Staff Structure and Skills Table
This worksheet supports teams in listing all healthcare staff by role and assessing their current capacity to provide key tasks in the delivery of client-centered contraceptive care


LARC Stocking & Financing

Icon LARCFinancing LARC Services Factsheet
This fact sheet assists providers in budgeting, using the 340b program, updating contracts regularly, creating contraceptive benefit tables by insurer, managing the revenue cycle, and building relationships

LARC Modeling Tool Icon v2LARC Cost Modeling Tool

This is a resource to support healthcare providers in examining current reimbursement structures associated with LARC services, identify areas for improvement, and demonstrate the business case for providing women their contraceptive method of choice, regardless of their ability to pay

Icon CAP codesContraceptive Care Billing Codes

This resource was developed to support healthcare providers in using billing codes to track the provision of contraceptives and to support continuous quality improvement


LARC Services Reimbursement Form IconLARC Services Reimbursement Form

This tool helps health center teams review revenue realized for a sample of claims submitted for LARC services

Icon CAP OhioGuide to Billing and Coding for LARC Services in Ohio
This guide provides a summary of the reimbursement structure for third-party payers in Ohio, and detailed codes for common procedures and visits

Evidence-Based Clinical Practices

Workflow to Identify & Address Women's Contraceptive Needs

Estimating Future Demand IconEstimating Future Demand & Work Effort Modeling Tool
This tools help staff understand future demand for expanded contraceptive services, including the number of potential counseling interactions and LARC insertion on a weekly and yearly basis

Click here to access the tool.
Click here to access the instructions

Process Mapping Tool IconProcess Mapping Tool

This tool helps health center staff integrate contraceptive services into the steps in the delivery of care, and re-align roles and responsibilities

LARC Exam Room Readiness Checklist IconLARC Exam Room Readiness Checklist

This checklist details the supplies a provider would need on-hand for implant insertion, implant removal, IUD insertion (normal and complicated), and IUD removal (normal and complicated)

Room Study Tool IconRoom Study Tool
This tool is intended to support health centers in examining how frequently eligible women are being offered and provided contraceptive services

Trained & Competent Staff

CAP E learning Courses Online IconCAP E-Learning Program
This set of courses is designed to support a healthcare team in gaining the knowledge and skills to deliver quality client-centered, and culturally competent contraceptive services to women and teens using a team-based approach

Clinical Mentor Toolkit IconCAP Clinical Mentor Toolkit

This toolkit is designed for clinicians who have been identified as “mentors” in the practices. It assists them in fostering mentor relationships, advancing site clinician LARC clinical skills, and providing constructive feedback

Contraceptive Counseling Observation Tool IconCAP Contraceptive Counseling Observation Tool
This tool supports designated health center supervisor(s) or mentor(s) in building the capacity of health center staff to implement client-centered contraceptive counseling. Specifically, the tool enables them to assess the extent to which designated contraceptive counseling staff are applying the CAP 5 Step Contraceptive Counseling process

5 Step Model iconCAP Contraceptive Counseling Model: A 5-Step Model Client-Centered Approach
This model outlines the five steps for contraceptive counseling, including guiding questions and actions, and also assists with the communication skills that are necessary for a positive and fruitful interaction

CAP BC Grid IconCAP Birth Control Options Grid

English version
Spanish version
This grid is designed for patients to have an informed discussion with their provider about the contraceptive methods that are available to them and which one(s) best meet their priorities and preferences

adolescent bc grid iconCAP Adolescent Birth Control Options Grid
This grid is designed for adolescent patients to have an informed discussion with their provider about the contraceptive methods that are available to them and which one(s) best meet their priorities and preferences

CAP Video IconVideo: CAP Client-Centered Contraceptive Counseling

This video resource demonstrates the CAP 5-Step Client-Centered contraceptive counseling approach, showing an interaction between a client and a member of the health center team who uses key communication skills to build rapport and engage the client as she moves through the five steps


Activated Clients

Patient Experience Survey English IconPatient Experience Survey
English version
Spanish version
This is a tool designed to understand clients’ experiences with the contraceptive services received at the health center

Patient Outreach Flyer 1 IconPatient Outreach Materials

Version 1 - English
Version 1 - Spanish
These materials help health center teams let clients know about their expanded birth control servicers and can be used to engage new clients

Patient Outreach Flyer 2 IconPatient Outreach Materials (continued)
Version 2 - English
Version 2 - Spanish